Brett Ellis – CEO & Owner of T.A.C.T. NWA

Brett Ellis – CEO & Owner of T.A.C.T. NWA

Brett Ellis is the CEO and owner of T.A.C.T. NWA, a Northwest Arkansas-based emergency biohazard remediation and specialized cleanup company serving communities across Benton, Washington, Crawford, and Madison counties and surrounding areas.

Ellis founded T.A.C.T. NWA after a career that took him through healthcare, pastoral care, youth mentorship, and community service. His professional path is unusual for a biohazard-remediation entrepreneur: rather than coming from the traditional restoration or cleaning industry, Ellis built his company around a longstanding commitment to helping people during difficult circumstances.

T.A.C.T. NWA provides 24/7 emergency cleanup and remediation services, including blood and biohazard cleanup, crime-scene cleanup, suicide cleanup, unattended-death cleanup, hoarding remediation, odor removal, mold-related services, rodent-dropping cleanup, tear-gas remediation, emergency vehicle decontamination, and specialized deep-cleaning services.

The company describes itself as locally owned and emphasizes trained, certified, licensed, insured, and bonded technicians. Its mission is centered on responding quickly and helping restore homes and businesses to safe, livable conditions after traumatic or hazardous events.

Although this profile uses the CEO title requested for CEO Watch, T.A.C.T.'s official website and franchise materials currently identify Ellis as the owner and founder of T.A.C.T. NWA.

Who Is Brett Ellis?

Brett Ellis is an entrepreneur, former pastoral-care professional, youth mentor, and founder of T.A.C.T. NWA in Northwest Arkansas.

His career has consistently involved working with people and communities rather than following a conventional corporate or technology-business path.

Ellis graduated from Harding University in 2010 with a B.A. in Youth & Family Ministry. During his time at Harding, he met his wife and developed a strong connection with Arkansas.

After graduating, Ellis spent several years working in the healthcare business while also volunteering as a mentor to young men. He subsequently transitioned into pastoral care.

That experience became an important part of the foundation for his later entrepreneurial career.

Ellis eventually left full-time ministry with his wife and their four children—including a set of triplets—to relocate to Northwest Arkansas, move closer to family, and build a business focused on serving the local community.

Today, Ellis and his family live in Springdale, Arkansas, where they remain active in their church and community.

Education at Harding University

Ellis attended Harding University, a private Christian university in Searcy, Arkansas.

He attended the university from 2005 to 2010, according to his public LinkedIn profile, and earned a bachelor's degree in Youth & Family Ministry.

His education helps explain the direction of his early professional career.

Youth and family ministry placed an emphasis on mentoring, communication, service, leadership, and understanding the needs of individuals and families. Those skills later became relevant to an industry in which customers may be dealing with traumatic deaths, crime scenes, severe hoarding, or hazardous contamination.

Ellis' career therefore evolved from serving people through ministry and mentorship to helping people through emergency remediation.

Early Career in Healthcare

Before founding T.A.C.T. NWA, Ellis spent several years working in the healthcare business.

Healthcare experience can provide exposure to safety procedures, patient needs, professional communication, and environments where sanitation and health risks are important.

While T.A.C.T. NWA is not a healthcare provider, its biohazard-remediation work similarly requires attention to contamination, safety, sanitation, and the well-being of people occupying affected properties.

Mentoring and Pastoral Care

Ellis also spent time volunteering as a mentor to young men before transitioning into pastoral care.

This part of his career is particularly relevant to his leadership philosophy.

Biohazard remediation is often performed when people are experiencing circumstances they never expected to face. A family may suddenly need to deal with an unattended death. A property owner may discover severe hoarding or contamination. A business may need emergency remediation after a traumatic incident.

In these situations, the technical quality of the cleanup is only part of the customer's experience.

Communication, discretion, patience, and compassion can also matter.

Ellis' earlier work in mentorship and pastoral care provides a background that aligns with T.A.C.T. NWA's emphasis on compassionate service.

Founding T.A.C.T. NWA

Ellis founded T.A.C.T. NWA, bringing the T.A.C.T. – The Last Responders model to Northwest Arkansas.

The company operates as part of the broader T.A.C.T. franchise network founded by Matt Lovasz. T.A.C.T.'s franchise materials identify Brett Ellis as the owner of the NWA operation.

The decision to build the company in Northwest Arkansas was connected to Ellis' personal relationship with the region.

After leaving full-time ministry, Ellis and his family relocated to Northwest Arkansas to be closer to family and to support the community in the area and beyond.

The resulting business combines local ownership with the training, systems, and specialized approach of the wider T.A.C.T. network.

What Does T.A.C.T. NWA Do?

T.A.C.T. NWA specializes in emergency biohazard remediation and difficult cleanup situations that require more specialized procedures than ordinary residential or commercial cleaning.

The company's current service portfolio includes:

• Blood and biohazard cleanup

• Crime-scene cleanup

• Suicide cleanup

• Unattended or undiscovered-death cleanup

• Hoarding cleanup

• Rodent-dropping cleanup

• Odor removal

• Mold remediation

• Tear-gas remediation

• Emergency vehicle decontamination

• Viral and infectious-disease decontamination

• Deep cleaning and disinfection

• Estate, foreclosure, and abandoned-building cleanouts

The company states that it is available 24/7 for emergency situations.

Its service model is designed around situations where customers may not know whom to call.

T.A.C.T. NWA's website essentially positions the company as an emergency-response resource for difficult cleanup problems: if a property involves a traumatic event, biohazard, severe hoarding situation, contamination, or another unusual cleanup challenge, the company can assess the situation and determine how it can help.

Biohazard and Trauma Cleanup

Biohazard remediation is one of T.A.C.T. NWA's central services.

The company responds to situations involving blood, bodily fluids, infectious materials, and other forms of biological contamination.

Its technicians are trained to handle these environments using specialized cleaning products and procedures rather than conventional household cleaning methods. T.A.C.T. says its technicians and franchise owners are certified, licensed, insured, and bonded.

The company's emphasis on specialized training is important because biohazard situations can present risks that ordinary cleaning methods do not address.

T.A.C.T. NWA therefore combines technical remediation with a customer-service approach designed for people dealing with stressful circumstances.

Crime Scene and Death Cleanup

T.A.C.T. NWA provides cleanup after crime scenes, suicides, homicides, and unattended deaths.

These services occupy a particularly sensitive part of the remediation industry.

The company emphasizes discretion, professionalism, compassion, and respect for families dealing with traumatic events.

Its mission statement says the priority is to respond quickly and help restore a home or business to a safe and livable condition.

For Ellis, the human element is particularly relevant given his earlier career in pastoral care and mentoring.

Rather than approaching these situations as ordinary cleaning jobs, T.A.C.T. NWA presents them as situations requiring both specialized technical work and sensitivity toward the people involved.

Hoarding Cleanup

Hoarding remediation is another major part of T.A.C.T. NWA's service offering.

The company approaches hoarding situations as complex cleanup projects rather than simply removing unwanted possessions.

Depending on the property, hoarding environments can involve biological contamination, odors, animal waste, pests, structural issues, and other hazards.

T.A.C.T. NWA says its approach is respectful and judgment-free, with the goal of helping customers reclaim their space and restore a safe environment.

The company's customer reviews provide examples of this work.

One December 2025 customer described T.A.C.T. NWA's team cleaning a family member's house after years of neglect, including a period when as many as 23 cats were present. The customer specifically praised the team's professionalism, compassion, and non-judgmental approach.

This is a customer testimonial and should be understood as such, but it illustrates the type of difficult property situation the company handles.

Building a Community-Focused Company

Community service is one of the strongest themes in Ellis' professional story.

His company biography says he has always been passionate about helping others and his community whenever possible.

That commitment also appears in T.A.C.T. NWA's public community activities.

Ellis has used the company's social channels to highlight interactions with local police departments and sheriff's offices during National Police Week. T.A.C.T. NWA has also sponsored the Law Enforcement Torch Run, the official kickoff to the Arkansas Special Olympics Summer Games.

These activities fit the company's broader identity as an emergency-response and community-service business.

The company works closely with circumstances that can involve law enforcement, first responders, property owners, families, and insurance companies.

Supporting Local First Responders

T.A.C.T. NWA's community presence extends into relationships with local law-enforcement organizations.

Ellis has publicly documented visits to police departments and sheriff's offices, describing the goal as spending time with local officers and deputies and recognizing their service.

This is consistent with the company's position within the emergency-response ecosystem.

Crime-scene remediation frequently takes place after police investigations have been completed. Building relationships with first responders can therefore be relevant to a local biohazard-remediation company.

T.A.C.T. NWA's community engagement also reinforces Ellis' previous experience in ministry and mentoring, where relationships and community involvement were central to his work.

Recognition Within the T.A.C.T. Network

Ellis has received recognition from the wider T.A.C.T. organization.

In a T.A.C.T. publication covering an annual franchise event, founder Matt Lovasz presented the Franchise of the Year award to Brett Ellis and T.A.C.T. NWA of Arkansas. The same event recognized other franchise owners with awards including the Keep Fighting Award and Vanguard Award.

The award is significant because it comes from the broader franchise organization rather than from Ellis or his local company.

It indicates that T.A.C.T. NWA has received recognition within the network for its performance and contribution to the franchise system.

Leadership Beyond T.A.C.T. NWA

Ellis has also been involved in the wider T.A.C.T. franchise community.

In 2025, T.A.C.T. founder Matt Lovasz announced that Ellis, David Lesaffre, and Reggie Jackson had been elected to a second term on the company's Franchise Advisory Council.

A franchise advisory council gives franchise owners a mechanism to contribute feedback and perspectives on the development of the broader brand.

Ellis' participation therefore extends beyond operating his local T.A.C.T. business. He has also taken part in discussions related to the wider franchise network.

A Hands-On Owner

T.A.C.T. NWA's public customer reviews frequently mention Ellis personally.

A June 2026 testimonial described Brett as trustworthy, knowledgeable, hardworking, and willing to help in difficult situations, including biohazard and road-related emergencies.

Another customer review published in November 2025 described Ellis as personally working through multiple options before deciding on an odor-removal solution for a vehicle.

These testimonials are customer accounts rather than independent measurements, but they show that Ellis maintains a visible role in the company's day-to-day customer relationships.

That hands-on presence is consistent with T.A.C.T. NWA's positioning as a locally owned business.

Insurance Coordination

T.A.C.T. NWA also assists customers with insurance claims.

The company says that many emergency remediation services may be covered by insurance and that its team can work directly with insurance providers to help customers navigate the claims process.

This can be especially important after traumatic incidents.

Customers may already be dealing with law enforcement, medical services, funeral arrangements, family responsibilities, or property damage. Having the remediation company communicate with the insurance provider can reduce some of the administrative burden.

T.A.C.T. NWA positions this as part of its broader commitment to helping customers during difficult situations.

Serving Northwest Arkansas

T.A.C.T. NWA operates from Bentonville, Arkansas, with its official website listing an office at:

3511 SE J St. #9
Bentonville, Arkansas 72712

The company can be reached at (479) 222-1250.

Its listed service area includes:

• Bentonville

• Fayetteville

• Fort Smith

• Rogers

• Springdale

• Van Buren

• Benton County

• Washington County

• Crawford County

• Madison County

The company also lists Joplin and surrounding communities among its service coverage.

Ellis himself lives in Springdale with his family, giving the business a direct connection to the region it serves.

The Importance of 24/7 Response

Emergency remediation does not always fit into conventional business hours.

A crime scene, unattended death, suicide, biohazard exposure, or severe contamination can happen at any time.

T.A.C.T. NWA therefore operates on a 24/7 emergency-response model.

The company says its technicians are prepared to respond to emergency situations and restore affected properties to safe conditions.

This operating model is an important part of the company's value proposition because customers may need professional intervention immediately rather than waiting until the following business day.

Combining Business With Service

Ellis' entrepreneurial story is closely connected to his personal philosophy of service.

His career moved through healthcare, mentoring, pastoral care, and community involvement before he founded T.A.C.T. NWA.

Rather than leaving those experiences behind when he became an entrepreneur, he incorporated them into the company's identity.

The business is technically focused on remediation, but its public messaging repeatedly emphasizes compassion, respect, trust, professionalism, and community.

That combination is particularly relevant in an industry where customers are often contacting the company under difficult circumstances.

Challenges of the Biohazard Remediation Industry

Running a biohazard-remediation business requires more than conventional cleaning expertise.

T.A.C.T. NWA must maintain trained personnel, specialized cleaning procedures, emergency availability, appropriate insurance, licensing and certification, and the ability to work with customers during traumatic circumstances.

The company emphasizes that its technicians and franchise owners receive specialized training and are certified, licensed, insured, and bonded.

The business also needs to coordinate with insurance providers and, depending on the situation, interact with families, property owners, law enforcement, and other parties.

Ellis' background in healthcare and pastoral care provides relevant experience in professional environments where communication, trust, and people's well-being are important.

Growth Through Specialized Services

T.A.C.T. NWA has developed a service portfolio broader than traditional crime-scene cleanup.

In addition to biohazard and trauma remediation, the company offers odor removal, vehicle decontamination, hoarding cleanup, rodent-dropping cleanup, tear-gas remediation, deep cleaning, and estate and abandoned-property cleanouts.

The broader service offering gives the business opportunities to respond to different property and sanitation problems while maintaining a common focus on difficult cleanup situations.

The company also promotes specialized ozone vehicle treatments, which have appeared in Ellis' public social-media activity and customer testimonials.

Brett Ellis and the Future of T.A.C.T. NWA

T.A.C.T. NWA has established itself as a locally owned emergency remediation business across Northwest Arkansas.

The company's current footprint, 24/7 response model, specialized services, community involvement, and participation in the wider T.A.C.T. franchise network provide a foundation for continued regional development.

Ellis' role in the T.A.C.T. Franchise Advisory Council also gives him an opportunity to influence the broader franchise network while continuing to operate his local business.

The long-term challenge is to scale the business while maintaining the personal, compassionate service that has become part of its local identity.

For a company dealing with traumatic events and hazardous environments, maintaining customer trust and professional standards is likely to remain central as the operation grows.

Why Brett Ellis Matters

Brett Ellis represents a form of entrepreneurship rooted in service rather than technology or traditional corporate business.

His professional journey began with healthcare and youth mentorship, moved into pastoral care, and eventually led him to create T.A.C.T. NWA in Northwest Arkansas.

The common thread across those careers is helping people.

At T.A.C.T. NWA, that mission has taken a different form. Instead of mentoring or pastoral care, Ellis and his team help families, businesses, property owners, and organizations deal with the physical aftermath of traumatic events and difficult living conditions.

The company responds 24/7 to situations involving biohazards, crime scenes, deaths, suicides, hoarding, contamination, odors, and other specialized cleanup needs.

His recognition as T.A.C.T.'s Franchise of the Year and his participation on the franchise's advisory council also demonstrate his involvement beyond simply operating a local branch.

 

Key Facts About Brett Ellis

Category	Details
Name	Brett Ellis
Current role	Founder & Owner of T.A.C.T. NWA; described here as CEO & Owner
Company	T.A.C.T. NWA
Industry	Biohazard remediation and specialized cleanup
Location	Northwest Arkansas
Residence	Springdale, Arkansas
Education	Harding University
Degree	B.A. in Youth & Family Ministry
Graduation	2010
Previous fields	Healthcare, youth mentorship, pastoral care
Company model	T.A.C.T. franchise
Core services	Biohazard, crime scene, suicide, homicide, unattended death and hoarding cleanup
Additional services	Odor removal, mold, rodent-dropping cleanup, tear gas, vehicle decontamination and deep cleaning
Availability	24/7 emergency response
Primary market	Northwest Arkansas
Service counties	Benton, Washington, Crawford and Madison counties
T.A.C.T. recognition	Franchise of the Year
Franchise leadership	Franchise Advisory Council member
Official company title	Owner

The career, education, company, service-area, and franchise information above is based on T.A.C.T. NWA's official website, T.A.C.T. corporate/franchise materials, and Ellis' public LinkedIn profile.

Summary

Brett Ellis is the founder and owner of T.A.C.T. NWA, a 24/7 emergency biohazard remediation company serving Northwest Arkansas and surrounding communities.

Ellis graduated from Harding University in 2010 with a B.A. in Youth & Family Ministry. He subsequently worked in healthcare, volunteered as a mentor to young men, and transitioned into pastoral care before leaving full-time ministry and relocating with his family to Northwest Arkansas.

His decision to build T.A.C.T. NWA allowed him to continue his long-standing focus on helping people and the community while becoming an entrepreneur.

Today, the company handles biohazard and trauma cleanup, crime scenes, suicides, unattended deaths, hoarding situations, odors, rodent contamination, vehicle decontamination, and other difficult cleanup projects. It operates 24/7 and emphasizes specialized training, certification, insurance, compassion, and direct customer support.

Ellis has also become involved in the broader T.A.C.T. organization. He received the network's Franchise of the Year award and was elected to a second term on T.A.C.T.'s Franchise Advisory Council.

His story stands out because the business is a natural extension of the service-oriented career that came before it. From healthcare and youth mentorship to pastoral care and now emergency remediation, Ellis has built his professional life around helping people navigate challenging situations.